Social Media

Our social media channels are designed to inform, engage, and connect. We welcome respectful dialogue and diverse perspectives. To help maintain a constructive and safe environment for everyone, we ask that you follow the terms of service of the platform you are using, along with these community guidelines, when posting or engaging with our content.

We encourage comments and interactions that are:

  • Respectful and constructive: Thoughtful discussion, questions, and differing viewpoints shared civilly.
  • Relevant: Content related to our company, our projects, energy and infrastructure topics, or the communities we serve.
  • Authentic: Real experiences, genuine questions, and good-faith engagement.
  • Informative: Sharing ideas, insights, or resources that contribute positively to the conversation.

To maintain a respectful and productive space, we may remove content that includes:

  • Hate speech or discrimination: Content that targets or demeans individuals or groups based on race, color, national origin, religion, gender, sexual orientation, gender identity, age, disability, or any other protected characteristic.
  • Harassment or threats: Personal attacks, bullying, intimidation, or threatening language toward others.
  • Obscene or inappropriate content: Profanity, sexual content, graphic violence, or content otherwise unsuitable for a general audience.
  • Misinformation: Knowingly false, misleading, or deceptive information, particularly related to safety, public health, or critical infrastructure.
  • Spam or promotional content: Repetitive posts, solicitations, advertisements, or links to unrelated products, services, or causes.
  • Illegal or dangerous activity: Content that promotes or facilitates illegal acts or unsafe behavior.
  • Political advocacy: Endorsements or opposition related to political candidates, parties, ballot measures, or legislation (unless explicitly part of an approved informational post).
  • Impersonation: Pretending to be someone else, including company employees, representatives, or other users.

Moderation Practices

  • We reserve the right to hide, delete, or restrict access to content that violates these guidelines.
  • Repeated or severe violations may result in a user being blocked or reported to the platform.
  • Moderation decisions are made to protect the integrity of the conversation, not to suppress differing opinions.

Response Expectations

  • Our channels are monitored during regular business hours. While we strive to respond to questions and comments in a timely manner, we may not reply to every post.

Privacy

For your safety and privacy, please do not share personal, confidential, or sensitive information (such as account numbers, addresses, phone numbers, or financial details) in public comments. Content containing such information may be removed.

Platform Rules

In addition to these guidelines, users are expected to comply with the terms of service and community standards of the respective social media platform.

Changes to These Guidelines

We may update these Community Guidelines from time to time to reflect evolving best practices or platform requirements. Continued participation on our social media channels indicates acceptance of the current guidelines.

Thank You

Thank you for being part of our online community and helping us create a respectful, informative, and engaging space for dialogue.